Comments on: Crap Banks | NatWest is a Crap Bank

By: Donna Martin

Donna Martin — Fri, 07 Oct 2011 15:01:38 +0000

A Citizen’s Bank (aka Charter One) teller has actually been caught stealing our cash back and was not fired for it! I cannot imagine why they would tolerate employee dishonesty on this level. Also their fees are outrageous. $45 for one penny overdraw. They don’t tell you this by a phone call or email (though they bombard you with stupid surveys via phone and send umpteen emails with spam junk). They notify you of an over darw with postal mail so it takes longer and guess what? With every passing day, they charge another $45 overdraw fee to the same account, thus overdrawing it even more. So in the four days it takes them to get a postal letter to you, you could have a lovely $180 fee! It doesn’t matter if you have $1 million in your savings. They will rob you if your checking is one penny overdrawn. I’ve even signed up for their automatic transfer from savings to prevent this and they didn’t do it. Yes, an overdraw is my mistake; but $45 A DAY?!? I don’t mind paying a one-time $45 fee for my mistake but four days of it is ridiculous.

By: liz

liz — Mon, 14 Feb 2011 08:49:52 +0000

I am afraid I take real exception to this last comment “When it was explained to me in training that Natwest customers are renowned for their stupidity I never thought they meant it so literally….” he says he has to “deal with each and every comment above at least once a day” DER!! is it possible that Nat West staff are not dealing with their customers problems at all and therefore who are the stupid ones. I dont think moving banks is the issue, they are all as bad as eachother, Nat West should be closed down these people dont deserve to have a job..

By: Jack

Jack — Tue, 23 Nov 2010 22:44:12 +0000

Having worked for Natwest for a few years now it seems like I deal with each and every comment above at least once a day. When it was explained to me in training that Natwest customers are renowned for their stupidity I never thought they meant it so literally…. Card readers for instance, READ the instructions and you can’t go wrong, unless their is something wrong with you perhaps?!
Locked out from online/telephone banking? …… You have and you did get details wrong… how about just this one time we gave you access to your accounts and all funds within them by just promising you are who you say you are??? No?

By: ETF Investment Newsletter

ETF Investment Newsletter — Mon, 22 Nov 2010 05:32:03 +0000

The banks still have a lot of troubled assets to “digest and work through” their system – still a lot of risk, check out your banks financial health very carefully.

By: Sam

Sam — Wed, 03 Nov 2010 22:00:24 +0000

I hate there ads on TV – what planet are they on? not this one i guess. Banking with them for over 20 yrs and i haven’t seen any inprovements in all that time.

By: Custom Hoodie

Custom Hoodie — Mon, 23 Aug 2010 14:09:45 +0000

PM – Had a cracker from that place in the centre of Bude last weekend, you can watch them make the pasties so I ordered 12 to take home.

Bad banks, I rented a card machine from Lloyds TSB, sold the business and returned the machine. 6 months later, the machine company called me and told them the machine was never returned. Fortunately, I had sent it recorded but this company was just scamming UK businesses for hundreds of opounds. Lloyds didn’t want to know even though they mad me sign the agreement!

By: kay cooper

kay cooper — Mon, 12 Jul 2010 12:34:47 +0000

The online sevice is crap, they are unhelpful, there fraud protection is crap and to top it all the new visa switch card doesnt always allow cash back in small shops when other visa bank cards do, they are totally crap!!!!! The card reader is a waste of time and a joke, the phone help it useless, they take ages to send stuff by post especially when you need it urgently. I have just lost my online accsess and it will take 7 to 10 days to get it back. Why cant they email me they have my address. All they say it I have enterd my details wrong, NO I BLOODY HAVENT!! I am changing banks, can anyone recommend one that isnt useless!!!!!!!!!!!!! Oh and while I am having a rant STOP TRYING TO SELL ME STUFF IN BRANCH. IF I WANT IT I WILL ASK FOR IT!!!!!!!!!!!!!

By: Corporate Workwear

Corporate Workwear — Thu, 18 Feb 2010 15:04:55 +0000

Pastymuncher – Great site and Natwest!!!!!

They’ve just closed the branch in Braunton (North Devon), we used to have five in the village, now there are two left and one only opens in the mornings which means that Lloyds is always busy. Not that Lloyds will employ more staff, the existing staff just look at a permanent queue and all want to leave. The village is now full of surf shops and eateries serving non Devon food to merchant bankers who have bought most of the properties in the village and live in them for two weeks of the year!

Great site, is that your dad? We’ll be back!

By: dave

dave — Fri, 30 Oct 2009 15:52:04 +0000

have to agree Natwest are crap, not only that, their entire organisation is populated by read off the card morons who couldnt organize a pi** up in a brewery. I have asked my MP why us ordinary tax payers have bailed out this crap bank and why it was stopped from going down the pan. His response as expected would have to look into it. Maybe our MPs work for Natwest

By: midnite

midnite — Wed, 28 Oct 2009 17:39:37 +0000

i agree too! They just kept nagging me to get all those credit card promotions everytime i go to bank ,even though I rejected so many times!! They just kept on and on about it! and when I stood by my reply , they just gave me a really unfriendly face and voice! how crap!